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Monthly Service & Maintenance Plans
Residential Properties Only
Service & Maintenance Plan - Basic
49.99CA$Every monthper residential propertyValid for 36 months- Annual remote software and firmware upgrades
- Free phone and text support during business hours
- After Hours Text support (2 instance per month)
- Includes 1 onsite preventative maintenance visit per year
- Includes 2 free onsite support call per year (max 1 hour)
- Includes 1 computer helpdesk monitoring agents
- Includes 1 free false alarm guard dispatch per year
- Best Value
Service & Maintenance Plan - Value
79.99CA$Every monthper residential propertyValid for 36 months- Annual remote software and firmware upgrades
- Updates to add new features and functionality
- 24/7 Text and phone support
- Network Monitoring
- 5% Discount for On-site service calls
- Includes 1 onsite preventative maintenance visit per year
- Includes 3 free onsite support call per year (max 1 hour)
- Includes 3 computer helpdesk monitoring agents
- Includes 2 free false alarms guard dispatch per year
Service & Maintenance Plan - Premium
99.99CA$Every monthper residential propertyValid for 36 months- Quarterly remote software and firmware upgrades
- Updates to add new features and functionality
- 24/7 Priority text and phone support
- Proactive network monitoring
- 5% Discount for On-site service calls
- Includes 1 onsite preventative maintenance visit per year
- Includes 4 free onsite support call per year (max 1 hour)
- Includes 4 computer helpdesk monitoring agents
- Free professional alarm monitoring
- Includes 2 free false alarms guard dispatch per year
Service & Maintenance Plan - Elite
139.99CA$Every monthper residential propertyValid for 36 months- Quarterly remote software and firmware upgrades
- Updates to add new features and functionality
- 24/7 Priority text and phone support - 2 hour response time
- Proactive network monitoring
- 10% Discount for On-site service calls
- Includes 1 onsite preventative maintenance visit per year
- Includes 6 free onsite support call per year (max 1 hour)
- Includes 5 computer helpdesk monitoring agents
- Includes 3 free false alarms guard dispatch per year
I authorize Canadian Smart Systems (CSS) to monitor my computer for technical support and maintenance purposes.
Annual Plans SAVE 10%
Annual Service & Maintenance Plans
Residential Properties Only
Service & Maintenance Plan- Basic
539.99CA$Every yearper residential propertyValid for 3 years- Annual remote software and firmware upgrades
- Free phone and text support during business hours
- After Hours Text support (2 instance per month)
- 5% Discount for On-site service calls
- Includes 2 free onsite support call per year (max 1 hour)
- Includes 1 computer helpdesk monitoring agents
- Includes 1 free false alarm guard dispatch per year
Service & Maintenance Plan - Value
839.99CA$Every yearper residential propertyValid for 3 years- Annual remote software and firmware upgrades
- Updates to add new features and functionality
- 24/7 Text and phone support
- Network Monitoring
- 5% Discount for On-site service calls
- Includes 1 onsite preventative maintenance visit per year
- Includes 3 free onsite support call per year (max 1 hour)
- Includes 3 computer helpdesk monitoring agents
- Includes 2 free false alarms guard dispatch per year
Service & Maintenance Plan - Premium
1,039.99CA$Every yearper residential propertyValid for 3 years- Quarterly remote software and firmware upgrades
- Updates to add new features and functionality
- 24/7 Priority text and phone support
- Proactive network monitoring
- 5% Discount for On-site service calls
- Includes 1 onsite preventative maintenance visit per year
- Includes 4 free onsite support call per year (max 1 hour)
- Includes 4 computer helpdesk monitoring agents
- Free professional alarm monitoring
- Includes 2 free false alarms guard dispatch per year
Service & Maintenance Plan - Elite
1,459.99CA$Every yearper residential propertyValid for 3 years- Quarterly remote software and firmware upgrades
- Updates to add new features and functionality
- 24/7 Priority text and phone support - 2 hour response time
- Proactive network monitoring
- 10% Discount for On-site service calls.
- Includes 1 onsite preventative maintenance visit per year
- Includes 6 free onsite support call per year (max 1 hour)
- Includes 5 computer helpdesk monitoring agents
- Free professional alarm monitoring
- Includes 3 free false alarms guard dispatch per year
I authorize Canadian Smart Systems (CSS) to monitor my computer for technical support and maintenance purposes.
Computer Management
Find one that works for you
PC Remote Management + Monitoring
16.99CA$Every month+CA$16.99 Setup feeAllows CSS to monitor and support the device and ensure its staying up-to-date with the latest security updates. Real time alerts and technical support follow-up. Great for personal use.Â- Per Windows Device
- CSS Remote Helpdesk Agent
- Remote Assistance
- Airtight security and control
- Remote Monitoring
- Monitoring Service Level Agreement
- Real-Time Monitoring and Alerts
- IT Reporting and analytics
- Patch Management
- 48-Hour Response Time
- Save 5% after third device
I authorize Canadian Smart Systems (CSS) to monitor my computer for technical support and maintenance purposes.
Canadian Smart Systems Support & Maintenance Plans
Phone Support:
647-931-2277
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Business Hours – Free for existing clients
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After Business Hours – Requires CSS Support & Maintenance - Value, Premium or Elite Plan
Email Support:
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Free for existing clients
Text Support:
647-931-3124
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Business Hours – Free for existing clients
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After Business Hours – Requires CSS Support & Maintenance - Value, Premium or Elite Plan
Smart Home Tech On-Site Service Call:
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$185 / Hour + Travel (1 hr Min)
Remote System Updates / Programming Changes:
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$125 / Hour (1 hr Min)
Remote System Updates / Programming Changes:
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$99 / Hour + Travel (1 hr Min)
Computer Helpdesk Monitoring Agents
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Remote monitoring and management
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