The Customer app will remind you to test your water valve every 90 days on a quarterly basis. It's crucial to examine water valves regularly to find any potential problems early and fix them before they cause water damage.
Compatibility
Residential accounts in the United States and Canada with an Alarm.com approved water valve are eligible for the quarterly water valve test (i.e., FortrezZ and Watercop).
To perform the quarterly water valve test:
Log into the Customer app.
Note: - Every 90 days, the app displays the water valve test card for the current quarter. The test card does not show up if a water valve is already closed since the valve may have been closed as a result of a leak.
Tap Start water valve test.
Select the desired option.
Close & open valve now to perform the test and close and open the water valve.
Remind me later to choose to be reminded later of the water valve test. The test card appears on the next login.
No, thanks to skip the test. You will then see the test card again 90 days later.
3. If you select to Close & open valve nowto perform the test, one of the following results appear:
The test is successful if Alarm.com is able to verify the water valve closed and opened correctly.
The test fails if Alarm.com is unable to verify the water valve closed and opened correctly. Try to manually close and open the water valve, and then perform the test again. If the behavior persists, contact your service provider.
